sales@zmtechnologies.com  India +91-7620336563 / 9146055803 USA +15612232251

ZM Managed Services


Grow your business and service with ZM Technologies

Managed Services

Managed Services


Managed IT services are services offered by third party vendors to maintain and manage your IT infrastructure. These Services include Helpdesk, Technical support, Asset Management etc to cater your organization needs.

Managed Services

How we can help you Manage your IT network ?


We can help you in monitoring, securing, and optimizing your server in order to boost up your performance, installing custom solutions, and other security measures. We are also ready to assist you in any issue you may have or in any other kind of customer inquiry related to the security and performance of your server needs.

Some of the Managed services ZM Technologies offer


Infrastructure Management Service (FMS)

We provide FMS like Servers Administration, Infrastructure Management, System Administration, Data Backup Management, Helpdesk Management, Vendor Coordination,
Asset Management, Documentation, Internet and Mail Administration

Infrastructure Monitoring and Reporting

• Daily, Weekly and Monthly reporting of user activities, change in requests.
• Detailed report of Incidents, Mitigation and Resolution provided.
• Application Specific Monitoring, Custom metrics, Dashboard Access

Remote Assistance

We offer Remote Assistance like Support windows 8 x 6 or 24 x 7, Helpdesk and Email Support

Proactive Support

Proactive Support is all about Onsite Support in case of network impact

AMC & Warranty Services

Some AMC & Warranty Services are Field Services, Flexible options with or without spares and Cost effective upgrades

Security Management

Firewall Configuration, File Permissions, OS patching, Virtual Networking, VPN Management

Backup and Restore Services

Image creation, File/Directory backup, Block storage, Scheduling, automation, Data retention, Storage appliance configuration

Audit Management

Quarterly backup, quarterly Security, Resource Utilization Reports

ZM Managed IT Services Solutions


Are you thinking of moving to a managed services contract?


We have experience helping organisations make the transition, and help them to see the benefits of increased efficiencies, improved productivity and minimise downtime.

Our Partners


Our Beloved Partners

ADOBE
AIRTEL
AWS
AZURE
CISCO MERAKI
CISCO
COMMSCOPE
DATA RESOLVE
DELL
D-LINK
ESSL
FORTIGATE
HIKVISION
HONEYWELL
HP ARUBA
HP
HPE
KASPERSKY
dobig
MICROSOFT SPLA
MICROSOFT
NETRACK
ORACLE
QUICK HEAL
REDHAT
RUCKUS
SONICWALL
SOPHOS
TATA
TERAMIND